Shipping policy

Processing
Orders are processed and shipped within 24 hours on business days (Monday–Friday). Orders placed after 2pm ET, or on weekends and holidays, are shipped the next business day.

Shipping rates
Shipping is FREE on all orders of $35 or more. Orders under $35 ship at the carrier rate shown at checkout.

Delivery
We currently ship within the United States. Most orders arrive within 2–5 business days after shipping. As soon as your order ships, you will receive a confirmation email with your tracking number.

Questions about your delivery?
Email us at customerservice@drrobaina.com with your order number and we will respond within 24 hours on business days.

Lost or damaged in transit?
Contact us at customerservice@drrobaina.com — every order is covered by our 30-day satisfaction guarantee, and we will replace or refund anything that arrives damaged.