We Are Here to Help
Have questions about our products, your order, or pharmaceutical-grade wellness? Our expert team is ready to assist you.
Send Us a Message
Email Us
For general inquiries and support:
office@romanogrp.com
Response Time
We respond to all inquiries within 24 hours during business days. For urgent matters, please include your order number in the subject line.
Our Guarantee
Every DR. ROBAINA product is backed by our 30-day satisfaction guarantee. If you are not completely satisfied, we will make it right.
Location
Based in the United States. All products manufactured in FDA-registered, GMP-certified facilities.
Frequently Asked Questions
Standard shipping takes 3-5 business days within the United States. We also offer expedited 2-day and overnight shipping options. All orders over $35 qualify for free standard shipping.
We offer a 30-day satisfaction guarantee on all products. If you are not completely satisfied, contact us for a full refund or exchange. Products must be returned in their original packaging.
Yes. Every DR. ROBAINA product undergoes rigorous third-party testing for purity, potency, and safety. Our DMSO is 99.9% pure pharmaceutical-grade, and all supplements are manufactured in GMP-certified facilities.
Yes, we offer wholesale pricing for qualified retailers, practitioners, and bulk purchasers. Please select Wholesale Inquiry from the subject dropdown above or email us directly at wholesale@drrobaina.com.